SHIPPING POLICY

1. Overview

Thank you for shopping with us! This Shipping Policy outlines the terms and conditions related to the delivery of our products. By placing an order, you agree to our shipping policy.

2. Shipping Areas

For international orders, please be aware that customs duties and taxes may apply and are the responsibility of the recipient.

3. Processing Time

Orders are typically processed within 3 business days from the date of purchase if we have stock. Please note that processing times may vary during peak seasons or promotional periods.

4. Shipping Methods and Costs

Seaway shipping, also known as ocean freight or sea freight, is a method of transporting goods by sea. It is a cost-effective option for shipping large volumes of products or heavy items over long distances, particularly for international shipments.

6. Delivery Issues

If you experience any issues with your delivery, such as a delay or a missing package, please contact us. We will work to resolve the issue as quickly as possible.

7. Shipping Restrictions

We cannot ship to P.O. boxes, APO/FPO addresses, or certain remote locations. If your address falls into one of these categories, please contact us to discuss alternative shipping options.

8. Address Accuracy

Please ensure that your shipping address is correct before placing your order. We are not responsible for orders delivered to incorrect addresses provided by the customer.

9. Returns and Exchanges

For information on returns and exchanges, please refer to our [Returns and Exchanges Policy link].

10. Contact Us

If you have any questions or concerns about our shipping policy, please contact our customer service team at saleschictiles@gmail.com

Thank you for shopping with us!

1. Overview

Thank you for shopping with us. Please review our Return & Exchange Policy before making a purchase. Kindly note that we do not accept returns or exchanges under any circumstances.

2. Final Sale

All sales are final. We do not offer returns, exchanges, or refunds for any products once purchased. This policy applies to all items, including but not limited to, apparel, accessories, and electronic goods.

3. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team within [X] days of receipt. We will review your case and determine the appropriate course of action, which may include a replacement or repair of the defective item. Please provide clear photos of the damage or defect and your order number when contacting us.

4. Incorrect Orders

In the rare event that we have shipped the wrong item, please reach out to our customer service team within [X] days of receiving your order. We will verify the issue and provide instructions for correcting the mistake, which may involve reshipping the correct item at no additional cost.

5. Non-Returnable Items

The following items are non-returnable and non-exchangeable:

Customized or personalized products
Clearance or sale items
Items marked as non-returnable at the time of purchase

6. Contact Us

For any questions or concerns regarding your order, or if you believe you have received a defective or incorrect item, please contact our customer service team at saleschictiles@gmail.com. We are here to assist you and address any issues you may have.

7. Policy Changes

We reserve the right to update or modify this Return & Exchange Policy at any time without prior notice. Any changes to the policy will be posted on our website and will apply to all purchases made after the policy update.

Thank you for your understanding and for shopping with us.