CUSTOMER CARE

1. Commitment to Excellence

At [Your Company Name], we are committed to providing exceptional customer care. Our goal is to ensure that your shopping experience is smooth, enjoyable, and satisfying from start to finish. Whether you have a question, concern, or feedback, our dedicated customer care team is here to assist you.

2. Contact Us

Our customer care team is available to help you with any inquiries or issues. You can reach us through the following methods:

Email: saleschictiles@gmail.com
Phone: +90 537 559 12 48

3. Response Time

We strive to respond to all inquiries promptly. Our typical response time is within 5 business hours. During peak periods or holidays, responses may take slightly longer. Rest assured, we are working diligently to address your concerns as quickly as possible.

4. Support Hours

Our customer care team is available during the following hours:

Monday to Friday: [insert hours, e.g., 9:00 AM - 5:00 PM]
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed
5. Common Inquiries

For your convenience, we have compiled answers to frequently asked questions on our [FAQ page link]. This resource may help you find quick answers to common issues related to orders, shipping, returns, and more.

6. Feedback and Suggestions

We value your feedback and suggestions as they help us improve our services and products. If you have any comments or ideas, please share them with us via saleschictiles@gmail.com. We appreciate your input and use it to enhance our customer experience.

7. Issue Resolution

If you encounter any problems or have concerns about our products or services, please contact us as soon as possible. Our team is trained to handle a wide range of issues and will work to resolve any problems efficiently and to your satisfaction.

8. Privacy and Security

Your privacy is important to us. We handle all customer information with the utmost care and in accordance with our Privacy Policy. For any questions regarding data security, please review our policy or contact us directly.

9. Policy Changes

Any updates to our customer care policies will be communicated via our website or through direct communication if necessary. Please check our website periodically for the latest information.

Thank you for choosing Chic Tiles. We look forward to serving you and ensuring that you have a positive experience with us.
 

At Chic Tiles, we prioritize your privacy and safety above all else. We employ advanced security measures to protect your data, ensuring that your personal information is handled with the utmost care. Our commitment to transparency means you can trust that your data is secure, private, and used responsibly. We're dedicated to providing a safe and trustworthy environment for all our customers.

For wholesale inquiries, Chic Tiles is ready to partner with you. We offer competitive pricing, high-quality products, and reliable support to meet the needs of your business. Whether you're looking to stock your shelves or fulfill large orders, our team is here to provide tailored solutions. Contact us today to discuss how we can work together to grow your business.

- Credit / Debit Cards

-Bank Transfer
-Iyzico

- Offline Payments